Terms & Conditions (Terms of Use)

Effective Date: August 31, 2025

Welcome to bethanyrussell.com (the “Site”), owned and operated by Bethany Russell, PLLC (“Company,” “we,” “us,” or “our”). Please read these Terms & Conditions (the “Terms”) carefully before using the Site or purchasing/booking any of our courses, coaching/consulting, intensives, downloads, or related offerings (collectively, the “Services”). By using the Site in any capacity, you agree to be bound by these Terms. If you do not agree, do not use the Site.

Age Requirement. You must be 18+ to use this Site or purchase any Services.

Binding Arbitration & Jury Trial Waiver. These Terms contain an arbitration clause (see §18) requiring most disputes to be resolved by binding arbitration and waiving your right to a jury trial.

1) Definitions

  • Company / We / Us: Bethany Russell, PLLC, and bethanyrussell.com.

  • Content: All written, visual, audio, or video information on the Site, emails, downloads, and materials we provide (including the Self Sovereign Method™ framework), such as blog posts, graphics, designs, documents, templates, guides, courses, and trainings.

  • Personal Information: Information that identifies or relates to an individual (see our Privacy Policy).

  • Services: The Site, email list/newsletters, quizzes (Interact), coaching/consulting, intensives, downloads (e.g., eBooks, workbooks, forms), and any products or programs available through the Site.

  • You / Your: The user, customer, or viewer of the Site.

2) Consent & Incorporation by Reference

By using the Site or purchasing/booking any Services, you agree to these Terms and our Privacy Policy (and, when published, our Disclaimer). If you do not agree, please discontinue use.

3) Virtual Therapy & Coaching Notice

  • Therapy: Licensed virtual therapy only for clients physically located in Colorado, California, and Texas at the time of session; governed by each state’s laws and our clinical informed consent.

  • Coaching/Consulting: Available worldwide and not psychotherapy or medical care. Coaching is governed by these Terms and our separate coaching agreements (as applicable).

4) Site Rules (Acceptable Use)

You agree not to:

  • Harass, abuse, or harm another person via the Site;

  • Post or transmit unlawful, defamatory, obscene, infringing, or pornographic content;

  • Use the Site in violation of any applicable law or regulation;

  • Post spam or unsolicited promotions;

  • Upload or share content you do not own or have rights to;

  • Copy, reproduce, distribute, or exploit our Content without written permission;

  • Attempt to bypass security, scrape data, or interfere with Site operations.

5) Intellectual Property

All Content on the Site is protected by copyright, trademark, and other IP laws. Self Sovereign Method™, Self Sovereign Intensive™, Self Sovereign Collective™ and related marks/phrases are trademarks of Bethany Russell. You are granted a limited, revocable, non‑transferable, non‑exclusive license to view the Site for personal, non‑commercial use. No other rights are granted. Any unauthorized use may result in civil or criminal penalties.

6) Your License to Us (Submissions)

If you submit comments, reviews, testimonials, or materials to us (via forms, email, or social platforms), you represent you own those submissions and grant us a worldwide, perpetual, royalty‑free license to use, reproduce, and display them for business purposes (e.g., marketing), consistent with applicable law and our Privacy Policy.

7) Purchases, Payments & Scheduling

  • Payment Processors: Payments may be processed by third parties (e.g., Stripe, HoneyBook). You authorize charges to your selected payment method, including installment plans you agree to at checkout.

  • Failed Payments: If a payment fails, access to Services may be paused or terminated until payment is resolved. You remain responsible for amounts due.

  • Chargebacks: You agree not to file chargebacks without first contacting us to attempt resolution. We may contest improper chargebacks.

  • Taxes: You are responsible for any applicable taxes.

  • Scheduling/Rescheduling: Sessions may be scheduled via our designated tools. See your confirmation and any signed service agreements for cancellation/reschedule terms.

8) Refunds

  • Therapy: Fees for therapy sessions are for clinical time reserved and are not refundable once rendered or if canceled outside policy windows stated in clinical onboarding documents.

  • Coaching/Consulting/Intensives/Digital Products: Unless expressly stated otherwise in a specific offer or agreement, all sales are final and non‑refundable. We may, in our sole discretion, consider reasonable requests consistent with consumer protection laws.

9) No Professional‑Client Relationship via Site

Your use of the Site and Content does not create a therapist‑client or coach‑client relationship. A therapy relationship is formed only after required intake, informed consent, and confirmation that you are located in an eligible state at the time of service. See also our forthcoming Disclaimer page.

10) Third‑Party Links & Tools

The Site may link to third‑party websites or embed tools (e.g., Interact, Flodesk, Honeybook, scheduling tools). We are not responsible for third‑party content, policies, or practices. Your use of third‑party sites/tools is at your own risk and subject to their terms.

11) Modifications to Site/Services

We may modify, suspend, or discontinue any part of the Site or Services at any time without liability. We may update these Terms; the Effective Date indicates the latest revision. Continued use after changes constitutes acceptance.

12) Disclaimer of Warranties

To the fullest extent permitted by law, the Site, Content, and Services are provided “AS IS” and “AS AVAILABLE,”without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non‑infringement. We do not warrant uninterrupted or error‑free operation, or that defects will be corrected.

13) Limitation of Liability

To the fullest extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, or exemplary damages (including lost profits, data loss, or business interruption), arising from or related to your use of the Site or Services, even if advised of the possibility. Our total liability for any claim shall not exceed the amount you paid to us for the specific Service giving rise to the claim.

14) Indemnification

You agree to defend, indemnify, and hold harmless Bethany Russell, PLLC, its officers, employees, contractors, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms, your misuse of the Site or Content, or your violation of applicable law.

15) Termination

We may suspend or terminate your access to the Site or Services at any time, with or without cause, including if we believe you have violated these Terms. Upon termination, all licenses granted to you will end.

16) Governing Law & Venue

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law rules. Subject to §18 (Arbitration), the exclusive venue for permitted court proceedings is in state or federal courts located in Denver, Colorado, and you consent to personal jurisdiction there.

For disputes that arise from or relate to Therapy Services, the substantive law of the state in which you received those therapy services (Colorado, California, or Texas) will apply to those therapy-related claims, without regard to conflict of law rules. Venue for any permitted court proceedings related to Therapy Services will be in a court of competent jurisdiction within that same state (subject to §18).

17) Severability; Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with our Privacy Policy (and future Disclaimer), constitute the entire agreement regarding the Site and Services.

18) Arbitration Agreement; Jury Trial Waiver

If a dispute arises out of or relates to these Terms, the Site, or the Services, and it cannot be resolved informally, the dispute will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. You and we waive any right to a jury trial. The arbitrator may award any relief available in court, subject to the limitations in these Terms.

Hearing Location / Format.

  • Default format: Hearings may be conducted by video/telephone unless an in-person hearing is required by the AAA rules or ordered by the arbitrator.

  • Therapy-related disputes (CO/CA/TX): If an in-person hearing is required, it will occur in the county where you received the therapy services (within Colorado, California, or Texas), unless you and we agree otherwise.

  • All other disputes filed before February 1, 2026: If an in-person hearing is required, it will occur in Denver County, Colorado, unless you elect to have it in the county of your residence or by video/telephone (as permitted by AAA rules).

  • All other disputes filed on/after February 1, 2026 (reflecting our relocation): If an in-person hearing is required, it will occur in Los Angeles County, California, unless you elect to have it in the county of your residence or by video/telephone (as permitted by AAA rules).

  • If you reside outside CO/CA/TX in the U.S.: You may elect a hearing by video/telephone or in the county of your residence (as permitted by AAA rules).

Provisional Remedies; Small Claims.
Either party may seek provisional or injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information, pending arbitration. Notwithstanding the foregoing, either party may bring an individual action in small claims court in the county of that party’s residence or where the defendant resides (to the extent the matter qualifies).

Rules Control.
If any part of this Section conflicts with the AAA Consumer Arbitration Rules or applicable consumer-protection law, the rules/law that provide greater consumer protection will control.

19) Contact

Bethany Russell, PLLC
Site: bethanyrussell.com
Email: bethany@bethanyrussell.com

Please review our Disclaimer and Privacy Policy. Your use of the Site signifies your agreement to all three documents.

Last Updated: August 31, 2025